Support Library 🤓

This is an info library where you can find everything you need to get your retail shop set up and running! You will also find our latest news and many useful marketing tips too!

To keep you motivated here's a timer for 12th April - the day retail shops are allowed to be open again!


    NEW Interactive Setup Guide

    This interactive guide is split into 5 steps that will help you understand how the platform works and also to setup your shop easily. We promise you it'll be worth it.

    We have also included useful marketing tips to increase your customers & sales, so make sure you check it out!

    IMPORTANT UPDATE
    26 March 2021

    We're excited to let you know about our important dashboard updates that will be happening in the next few days:
    Complete settings revampNew feature - hospitality deliveryNew feature - retail collection time schedulingNew feature - retail delivery specific postcode-based feesRetail collection & delivery settings updateBusiness hours updateAdvertising - generating QR code
    Please note - with this update, you MUST refresh your app.

    Print out a QR code

    Printing out a QR code and sticking it on your shop window, by the cashier, on the toilet door... simply anywhere that's visible to your customers is the easiest and best way to let them know that you have an online platform!

    Are you a food & drink business?

    We Are Foodiependent is our online shop for independent food & drink businesses. If you want to learn more about getting set up for food takeaways, deliveries and table service, then please head on over to We Are Foodiependent's support library.

    Got a problem?

    Still cannot find a solution to your problem? Please let us know below and we will do our best to get back to you asap.